Street Address
MAP Communications, Inc.
840 Greenbrier Circle
Chesapeake, VA 23320
Driving Directions
From Interstate 64 East
(heading in the direction of Chesapeake & Suffolk.) Exit 289A onto Greenbrier Parkway North. Make a right at the 1st stoplight onto Woodlake Drive. Proceed straight through the next stoplight. We are located half a mile on your left.
From Interstate 64 West
(heading in the direction of Virginia Beach) Exit 289A onto Greenbrier Parkway North. Make a right at the 1st stoplight onto Woodlake Drive. Proceed straight through the next stoplight. We are located half a mile on your left.
Need more information?
Visit: http://mapquest.com
Bring to the Interview
- Pen
- Work history w/dates
- References with phone #s
- Professional dress
- Articulate speaking voice
- Great attitude
- Smile
- Promote from within
- Outcall Receptionist
- Specialty Receptionist
- Cambridge Receptionist
- Senior Receptionist
- Administrative Staff
- Customer Service/Billing Departments
- Management and more
Employment Opportunities at MAP Communications, Inc.
We are a 100% employee owned company and operate a virtual receptionist service that specializes in handling incoming calls for various companies and individuals across the country. We answer calls for a variety of businesses such as doctors, plumbers, electricians, colleges, universities, landscapers, property management and many more. We do not do telemarketing, so you will not be placing outbound calls.
The position advertised is our call center receptionist position. When answering a call, our receptionists role-play as if they are right there in our customer's office answering their line. You are their receptionist for that call. Your role changes with each incoming call... .for example, you may answer a call for Dr. Jones and you are Dr. Jones' receptionist for that call. The next call you answer may be for Attorney Smith and you are Attorney Smith's receptionist for that call. The different companies we answer for definitely give you variety in your day!
MAP encourages an atmosphere of professional development and we "promote from within" for all job openings in our back office. Our customer service, billing, quality control and administration departments offer growth opportunities to our in-house staff. All existing managers started out in an entry level role. This translates to a management team that understands the job, has excelled at the job, and has a lot to offer to all staff.
Environment
- Annual Holiday Party
- Receptionist of the Year: Cash and Trip
- Bring Your Child to Work Day
- Casual Fridays & Weekends
- Support local charities through monthly paid casual days
- Full-on detailed classroom training prior to handling any live calls
- Hands-on training program which normally lasts between 4 - 5 weeks (depends on your learning curve) which includes one-on-one / side-by-side coaching sessions with you and your supervisor every day
- Types of Employees: * 'Bread Winners' * Students * Retired Military * Single Parents * Part-time 2nd job * Part-time spending money * Single Adults * Career Seekers * Head of Household
Our call center operates 24 hours a day, 7 days a week, 365 days a year, so we require all receptionists to work at least one day on the weekend as well as on holidays.
Our corporate location is in the Greenbrier section of Chesapeake, in between I-64 and Military Highway. We also have a location in the Harbour View section of Suffolk. All interviews and training are held at our corporate location in Chesapeake.
Receptionists earn $8.00 per hour during their training period which usually lasts between 4 and 5 weeks. We have guaranteed pay increases at 6 and 12+ months.
Once training is completed and the new staff member is assigned to a team, they then have the ability to earn $10.00 per hour by achieving their quality and productivity goals. The goals for achieving additional pay are met simply by adhering to training guidelines.
If you are looking for full time employment, our full time shifts range from 35-40 hours per week. Our part time shifts range from 20-34 hours per week. We do not schedule receptionists for less than 20 hours per week. Schedules are created based upon the applicant's availability and our call center's needs. The more flexible the applicant the better chance that scheduling conflicts will not prevent you from obtaining the position. Our schedules do not change from week to week - they are set. Schedules are assigned during the first week of training. If you find your schedule needs to be adjusted, then we can review your options after you have completed 90 days of employment.
You must have a typing speed of 35 words per minute. If you do not know your typing speed, please visit www.typingtest.com to see how you do.
The interview process takes roughly an hour and a half to complete. A typing and spelling test will be given during the interview process.
We schedule interviews as early as 9:30am or as late as 4:00pm Monday through Friday. Please come to the interview prepared with your previous work history.
Also, since we have a fully secured facility, guests are not permitted in the building with applicants.
Benefits
- 401(k)
- ESOP
- FT employees - up to 4 weeks paid leave after the first year
- Double pay on 6 major holidays for hours worked
- Health/Prescription/Dental/Life/Vision Insurance, Legal Benefits for FT employees after 90 days
- Perfect Attendance Bonus
- Monthly Cash Prizes for Top 5 Quality Winners - over $1,000 in cash prizes awarded directly to the winners each month by Executive Management!
- Set Schedules
If you would like to schedule an interview, please call (757) 424-1191 between the hours of 8:30am-5:30pm, Monday through Friday.
THANK YOU FOR YOUR INTEREST IN MAP COMMUNICATIONS AND HAVE A GREAT DAY!